TERMS OF SERVICE

HVAC 10x LLC
https://hvac10x.com/

Last Updated: March 31, 2026

These Terms of Service (“Terms”) govern your access to and use of the HVAC 10x website at www.hvac10x.com (“Site”) and the marketing consulting services (“Services”) provided by HVAC 10x Consulting (“Company,” “we,” “us,” or “our”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing, browsing, or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Site or Services.

2. Description of Services

HVAC 10x provides marketing consulting services for home service businesses, including but not limited to website development, search engine optimization (SEO), content creation, social media marketing, advertising campaign management, and marketing strategy consulting. The specific services provided to you will be outlined in a separate service agreement or statement of work.

3. User Eligibility

You must be at least 18 years of age to use our Site or Services. By using our Site or Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration and Security

If you create an account with us, you agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5. Fees and Payment

5.1 Service Fees

The fees for our Services will be specified in a separate service agreement or statement of work. All fees are quoted in U.S. dollars unless otherwise specified.

5.2 Payment Terms

Payment terms will be outlined in your service agreement. Unless otherwise specified, invoices are due within 30 days of the invoice date. You agree to pay all fees in accordance with the payment terms provided. Late payments may be subject to interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is less.

5.3 Refunds and Cancellations

Refund and cancellation policies will be specified in your service agreement. Generally, fees paid for completed services are non-refundable. If you wish to cancel services, you must provide written notice in accordance with the terms of your service agreement.

6. Intellectual Property Rights

6.1 Company Ownership

The Site and Services, including all content, features, and functionality, are owned by HVAC 10x and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our proprietary materials without our prior written consent.

6.2 Work Product Ownership

Ownership of work product created as part of our Services (such as website designs, content, marketing materials, and strategies) will be specified in your service agreement. Unless otherwise agreed in writing, you will receive a license to use the work product for your business purposes upon full payment of all fees, while we retain ownership of any pre-existing materials, templates, methodologies, and tools.

6.3 Client Content

You retain ownership of any content, materials, or information you provide to us (“Client Content”). By providing Client Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the Client Content solely for the purpose of providing Services to you.

7. User Conduct and Prohibited Activities

You agree not to:

• Use the Site or Services for any unlawful purpose or in violation of any applicable laws
• Transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Site or Services
• Attempt to gain unauthorized access to our systems or networks
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or harvest any information from the Site or other users without permission
• Use automated systems or software to extract data from the Site without our consent

8. SMS/Text Messaging Agreement

If you opt in to receive text messages from us:

1. The messages you will receive may include service updates, appointment reminders, promotional offers, and optional feedback surveys.
2. You can cancel the SMS service at any time by texting “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS, and you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
3. If you experience issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly using the information in Section 17.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages sent between you and us. Message frequency may vary. For questions about your text plan or data plan, contact your wireless provider.
6. You must be 18 years of age or older to use this SMS service.
7. For privacy-related inquiries, please refer to our Privacy Policy at www.hvac10x.com/privacy-policy.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by HVAC 10x. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not responsible for any damages or losses caused by your use of any third-party websites or services.

10. Disclaimers and Limitation of Liability

10.1 No Warranties

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10.2 Results Not Guaranteed

While we strive to deliver high-quality marketing services, we cannot guarantee specific results such as increased revenue, website traffic, search engine rankings, or lead generation. Marketing results depend on numerous factors beyond our control, including market conditions, competition, and your business operations.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HVAC 10x SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE OR SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless HVAC 10x, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your Client Content.

12. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. Confidential information includes, but is not limited to, business strategies, financial information, customer lists, marketing plans, and any information marked as confidential. This obligation shall survive the termination of these Terms.

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Site or Services. Specific service engagements will be governed by the terms outlined in your service agreement.

13.2 Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. You may terminate your use of the Site or Services at any time. Upon termination, your right to use the Site and Services will immediately cease.

13.3 Survival

The following sections shall survive termination: Intellectual Property Rights, Disclaimers and Limitation of Liability, Indemnification, Confidentiality, Governing Law and Dispute Resolution, and any provisions that by their nature should survive.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which HVAC 10x is principally located, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Site or Services shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations within thirty (30) days, either party may pursue resolution through binding arbitration or litigation in accordance with applicable law.

15. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any material changes by posting the updated Terms on our Site with a new effective date. Your continued use of the Site or Services after such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and HVAC 10x regarding your use of the Site and Services.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms without restriction.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us:

HVAC 10x
Website: www.hvac10x.com

By using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.